Basic Contract
Versatile tool that formally establishes a relationship between two parties
Service Level Agreement (SLA)
The standard of service a client can expect from a provider
Memorandum of Agreement (MOA)
Formal and outlines the specific responsibilities and roles of the involved parties
Memorandum of Understanding (MOU)
Less binding and more of a declaration of mutual intent
Master Service Agreement (MSA)
Blanket agreement that covers the general terms of engagement between parties across multiple transactions
Statement of Work (SOW)
Used to specify details for a particular project
Deliverables, Timelines and Milestones
Non-Disclosure Agreement (NDA)
Commitment to privacy that ensures that any sensitive information shared during negotiations remains confidential between both parties
Business Partnership Agreement (BPA)
Document that goes a step beyond the basic contract when two entities decide to pool their resources for mutual benefit